Account Manager: Affiliate/Retail Partner

Account Manager Affiliate/Retail Partner

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We are the global leader intravel SIM card and eSIM retail. Sim Local is one of the world’s largest mobileconnectivity providers in the travel sector with offices in Dublin and London.

Job Summary:

We are seeking a highly skilledand experienced Account Manager to join our dynamic and growing company. Thesuccessful candidate will be responsible for ensuring that our affiliatepartners are receiving the best possible service, their needs are met and thatthey continue to do business with the company, along with maximising sales andrevenue opportunities for both Sim Local and their partners. Effectivecommunication, problem-solving skills and a customer centric approach areessential for this role. This position will play a critical role in managingaffiliate partner relationships, achieving affiliate partner objectives andcontributing to the company’s growth by finding news ways of increasing salesand surpassing targets.

Our ideal candidate would be:

Someone who had some form ofphysical retail experience and a buying background in retail or some level oftransferable skillset on account management in telecom or a similar industry.

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Client Relationship Management:

·       Build and maintain a long-lasting relationship with our clients

·       Conduct regular visits to identify new opportunities and additional improvements that will involve sales, marketing, product and price changes, staff training etc

Account Planning and Strategy:

·       Collaborate with cross-functional teams to identify opportunities to increase sales

·       Track and report on key performance indicator (KPIs) for each account either to clients and Sim Local higher management team

Account Budgeting and Project Management:

·       Monitor and manage financial aspects of client accounts including staff budgets and other aspects

·       Manage client agreements and expectations agreed contractually

·       Oversee and coordinate projects and deliverables related to the client account that can include working with cross-functional teams

Client Retention and Business Improvement:

·       Develop and implement retention strategies with current clients and future prospects

·       Stay informed on industry trends, competitors and airport changes and passenger numbers for a better recommendation and reporting on sales trends to the business and clients.

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